Good Bards and AeroChat Integrate to Deliver End-to-End AI Customer Engagement
- Good Bards
- 4 days ago
- 2 min read
Updated: 18 hours ago
Singapore, 6 January 2026 – Good Bards, the world’s first Agentic AI powered Marketing OS, has announced a strategic integration with AeroChat. The partnership extends the availability of the Good Bards’ Marketing OS through an integration with AeroChat, delivering a unified, end-to-end customer engagement experience from proactive brand engagement to real-time customer conversations.
Together, Good Bards and AeroChat form a unified, AI-native go-to-market platform that addresses the full spectrum of enterprise GTM needs, spanning marketing orchestration, sales enablement, lead conversion, and post-conversion engagement within a single, connected system. This integration combines Good Bards’ agent-led orchestration of customer journeys at scale with AeroChat’s personalised conversational interactions, enabling businesses to move seamlessly from guidance to dialogue within a single system.
The integration is bi-directional, with AeroChat embedded into Good Bards, and Good Bards’ campaign intelligence and customer context natively accessible within AeroChat’s conversational layer. Good Bards orchestrates agent-led engagement across channels, while AeroChat manages high-intent, one- to-one customer interactions, generating real-time, brand-consistent responses directly from a business’s own content. Campaign intelligence, customer intent, and language preferences from Good Bards can flow into AeroChat conversations, while conversational insights from AeroChat are surfaced back into Good Bards.
“Customer engagement is a continuous loop,” said Alan Ho, CEO and Co-Founder of Good Bards. “By integrating with AeroChat, we’re closing the gap between engagement at scale and meaningful, individual conversations.”
The integration also supports multilingual and cross-market engagement, enabling businesses to engage customers more naturally across languages and regions without additional operational overhead.
"Customer engagement shouldn't end after a purchase or stop at a support query," said Alva Chew, Founder of AeroChat. "This integration creates a complete cycle - from Good Bards' proactive marketing to AeroChat's real-time conversations and back again. That continuous loop is what drives both loyalty and repeat conversions."
Beyond product integration, Good Bards and AeroChat will collaborate commercially through joint sales engagements and co-hosted events across Southeast Asia. These initiatives will support enterprise customers in adopting AI-driven go-to-market strategies, combining shared market expertise with on-the-ground engagement to accelerate enterprise adoption across the region.
The integration will roll out progressively in early 2026, with initial use cases across marketing, customer support, lead qualification, and post-conversion engagement. The partnership reflects a shared vision to move beyond siloed engagement tools toward AI-native systems that adapt and scale with modern customer expectations.
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About Good Bards
Good Bards is the world’s first Marketing OS powered by Agentic AI, headquartered in Singapore. The platform simplifies complex workflows, accelerates campaign deployment, and enables context-aware customer engagement by unifying campaign planning, content creation, analytics, and automation. Good Bards partners with enterprises and ecosystem players across Asia to unlock efficiency, scale impact, and deliver marketing that resonates in culturally diverse markets.
About AeroChat
AeroChat is an omnichannel, AI-powered customer service platform that helps businesses turn customer chats into conversions. By delivering instant, accurate responses 24/7 across WhatsApp, Instagram, Facebook Messenger, and web chat, AeroChat enables businesses to scale customer service without losing control or adding headcount - achieving 87-94% automated resolution rates through proprietary AI engines that understand exactly what customers are asking.
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