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  • How do I add a new question and answer?
    To add a new frequently asked question, follow these steps: 1. Manage the frequently asked questions from the dashboard or the Editor. 2. Add a new question and answer. 3. Assign the new question to a category. 4. Save and publish the changes. You can return and edit your frequently asked questions at any time.
  • Can I add an image, video, or GIF to my frequently asked questions?
    Yes. To add audiovisual content, follow these steps: 1. Manage the frequently asked questions from the dashboard or the Editor. 2. Create a new frequently asked question or edit an existing one. 3. Click on the video, image, or GIF icon in the answer text box. 4. Add audiovisual content from your library and save the changes.
  • How can I edit or delete the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ Settings tab in the Editor. You can also delete or customize the title in your mobile app, from the Site & App tab in the Wix Owner app.
  • What is a Frequently Asked Questions section?
    A Frequently Asked Questions section serves to quickly answer common questions about your business. For example, 'Where do you ship?', 'What are the business hours?' or 'How can a service be booked?
  • What are frequently asked questions for?
    Frequently asked questions are an excellent way to help site visitors find quick answers to common questions about your business and create a better browsing experience.
  • Where can I add my frequently asked questions?
    Frequently asked questions can be added to any page on your site and also to your Wix mobile app, so that members can view them from any device.
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